Terms of service
Terms of Service
OVERVIEW
Welcome to PetDelice! The terms "we", "us" and "our" refer to VELARIS GROUP sp. z o.o.
VELARIS GROUP sp. z o.o. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). PetDelice is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
You agree to provide accurate and complete information when making purchases and to keep your account information updated. You are responsible for maintaining the confidentiality of your account.
SECTION 2 - OUR PRODUCTS
We make every effort to display products accurately. However, colors and appearance may vary depending on your device.
We reserve the right to modify or discontinue products at any time without notice and to limit quantities.
SECTION 3 - ORDERS
Placing an order constitutes an offer to purchase. We reserve the right to accept or reject any order.
Orders are only confirmed after payment is received. Once accepted, orders cannot be cancelled.
SECTION 4 - PRICES AND BILLING
Prices may change without notice. Prices do not include taxes or shipping unless stated otherwise.
You agree to provide valid payment details and authorize us to charge your payment method.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external factors. Risk transfers to you once the goods are handed to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site is owned by PetDelice or its licensors and is protected by applicable laws.
You may not copy, reproduce, or distribute content without permission.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools without warranties or guarantees.
SECTION 8 - THIRD-PARTY LINKS
We are not responsible for third-party websites or content.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
PetDelice is powered by Shopify, but all transactions are between you and PetDelice. Shopify is not responsible for any issues related to purchases.
SECTION 10 - PRIVACY POLICY
Your personal data is processed according to our Privacy Policy.
SECTION 11 - FEEDBACK
Any feedback you provide may be used by us without restriction or compensation.
SECTION 12 - ERRORS
We reserve the right to correct errors and cancel orders if necessary.
SECTION 13 - PROHIBITED USES
You may not use our Services for illegal or harmful purposes.
SECTION 14 - TERMINATION
We may terminate access to our Services at any time if Terms are violated.
SECTION 15 - DISCLAIMER
All products and services are provided "as is" without warranties.
SECTION 16 - LIMITATION OF LIABILITY
We are not liable for indirect or consequential damages.
SECTION 17 - INDEMNIFICATION
You agree to indemnify us against claims arising from your use of the Services.
SECTION 18 - SEVERABILITY
If any provision is invalid, the rest remains in effect.
SECTION 19 - ENTIRE AGREEMENT
These Terms constitute the entire agreement.
SECTION 20 - ASSIGNMENT
We may transfer our rights without notice.
SECTION 21 - GOVERNING LAW
These Terms are governed by the laws of Poland.
SECTION 22 - CHANGES
We may update these Terms at any time.
SECTION 23 - CONTACT INFORMATION
VELARIS GROUP sp. z o.o.
Prosta 18, lok. 137
00-850 Warszawa
Poland
Email: shulskanadiia1991@proton.me
Phone: +48 724 442 732
KRS: 0001231544
NIP: 5273212086